CUSTOMER TAKE-ON FORM

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Support Information
When sending a support request, always include the support@as2.co.za email.

Accounting Products

Payroll Products

Additional Notes:

Rates

CONSULTATION SERVICES are charged on a time and material basis, unless otherwise stipulated.

Product
 
Rate per hour
Time
Sage Business Cloud Accounting (Sage 1)
Consultant
R550.00
08:00 – 17:00
Sage Pastel Partner/Payroll/Xpress
Consultant Senior
Consultant
R550.00
R695.00
08:00 – 17:00
Sage Evolution
Consultant
Senior Consultant
R650.00
R720.00
08:00 – 17:00
Sage VIP
Senior Consultant
R750.00
08:00 – 17:00
BI Report/ SQL Writing/ Development work
 
Subject to Quote
08:00 – 17:00
Rickert Melim
Chief Technical Officer
R800.00
08:00 – 17:00
Leon Oosthuizen
Chief Executive Officer
R850.00
08:00 – 17:00

TRAVEL CHARGE
A fee of R300.00 per visit is applicable to clients within a 20km radius of AS2 offices. Clients outside of this area will be subject to quote.

BILLING BREAKDOWN

Rate
 
Onsite support
Onsite consultation billing is based on 1 hour minimum and will be rounded off to the nearest half hour thereafter.
 
Clients situated +35km from AS2 office will be billed a minimum of 2 hours per onsite consultation.
Remote support
Normal consultation rates, call out charge not applicable. Consultations are billed in 0.50 hour increments
Telephonic support
Consultations are billed in 0.25 hour increments

ALL PRICES ARE EXCLUDING VAT.

Important Notes

Payment for consultation services must be made as and when consultation services and any other services are rendered. Payment must reflect within 48 hours in the bank account of AS2. Unless agreed upon in writing by Management of AS2. AS2 reserves the right to charge interest on overdue accounts. (Prime plus 2.5%)

Cancellation policy. Appointments cancelled less than 24 hours prior to an appointment will result in a cancellation fee being levied, the fee will be two hours of the relevant consultant’s rate.

HASSLE FREE EMP 501 SUBMISSIONS

Filling season opens on the 1st of April 2020 to submit your EMP 501 information. Book your spot now for an effortless submission.